Customer Updates

Pandemic Information for HamiltonJet Customers

We have a Pandemic Response plan actively in place, which is being updated frequently and we will keep Customers informed of developments as they arise. Our objective is to keep the business running as close to normally as the circumstances allow, at the same time as keeping our employees and families safe, complying with all Government requirements, and playing our part in minimizing the spread of the virus in our communities and countries. If you have any questions relating to this information please contact us through the usual channels.

As a business which comes into contact with people every day, we have a responsibility to help keep people safe. Right across our business we're following the government's requirements around self-isolation for any of our team members who are returning to New Zealand from overseas travel, as well as any of our supplier partners who are coming into our premises.

Latest Update

Date: 10 June 2020
COVID-19 Update

We are pleased to report that New Zealand has become COVID-19 free, and within the country all business has returned to normal.  In total we only had 5 weeks of disruption around April to production and have been back at full output capacity for many weeks now.  This is an excellent result and one we are proud of as a nation.

We have no current issues in our supply chain and all product shipments are on plan.  Production lead-times are normal and shipping seems to be working effectively.  Our Regional Offices remain open for spares and service.  Whilst some disruption still exists in terms of travel, we continue to find effective ways to support our customers at this time.  

Our 400 strong team would like to thank you all for your patience and understanding at this time.  We wish you well and look forwards to helping you with your vessel projects in the future.

Ben Reed

Previous Updates

12 May 2020
COVID-19 Update
Date: 2 April 2020
COVID-19 Business Continuity Update – Support of essential services
Date: 24 March 2020
COVID-19 Business Continuity Update
Date: 18 March 2020
HamiltonJet - Business Continuity Update