Product Support

HamiltonJet’s commitment extends beyond installation and commissioning, with a global aftersales network delivering expert support, genuine parts, and services that ensure ongoing peak performance and reliability.

Global Network, World-Class Support

HamiltonJet provides world-class product support and genuine OEM parts through a global network of regional offices and over 55 appointed distributors. Wherever your waterjet is operating, fast and reliable assistance is always within reach.

Designed for Endurance, Backed by Expertise

Our waterjets are trusted worldwide for their reliability and durability. Backed by decades of experience, our technical capabilities are here to maximise your operational uptime.

Through Life Support

Purchasing a HamiltonJet propulsion and controls solution marks the start of a long-term partnership. We uphold our commitment to quality and performance through dedicated aftersales support - with a commitment of operational support beyond 20 years from the date of production.

Service and Support

Our aftersales services for customers worldwide are designed to ensure your HamiltonJet system performs at its best throughout its full lifecycle.

Maintenance & Refurbishment

Enhance the performance and extend the operational life of your waterjet system through precision maintenance and expert service delivered by our skilled professionals. Including:

  • Routine Maintenance (preventative)

  • Repairs and non-routine maintenance

  • Upgrades and refurbishment

  • Optimisation and remote monitoring

Read More About Maintenance & Refurbishment...

Parts & Consumables

Genuine parts and consumables, available globally through our trusted sales and support network:

  • Regional distribution Centres

  • Global network of distributors

  • Interactive spare parts manuals

Read More About Parts & Consumables...

Warranty & Service Agreement

We stand behind the quality of our waterjet and control systems, offering an industry-leading warranty and flexible service agreements to give you operational peace of mind:

  • 3-year standard warranty

  • 3-year optional extended warranty

  • HamiltonJet Service Agreement

Read More About Warranty & Service Agreement...

Training

HamiltonJet provide a comprehensive operator and service engineer training to support your fleet operations.

  • Mechanical Training

  • Electronics Training

  • Crew and Operator Training

Read More About Training...

Find Out More

Download Global Aftersales Support Brochure

24 / 7 Support for Your Waterjet Propulsion

Our network is global. Wherever you are, you’ll find experienced distributors supported by our own regional office staff to assist you with your project. We’ll walk you through the process and can deliver simple or complex projects.

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